For the courses still under COVID emergency in 2020 (updating to 2021 if still widely diffuse),

A OPT-IN quote of 400€ should be paid for open and guarantee a seat. An invoice will be issue, tax deductible.

Then if for any reason determined by third parties (air companies or Government or Doctor) we’ll refund the quote (only via Paypal):
A documentation of flight cancellation, government issue or doctor health certification should be sent to us as proof to confirm the refund. And any cancellation need to be submitted at least 24hr before the course start. Without evidence no refund will be issue. Instead, a 400€ voucher will be issue good to redeem a in-person course or and online course (valid 12 months).
Of course, if will be an Italian restriction, we’ll refund you the OPT-IN quote. No other refund will be taken in consideration.
Before accommodation, contact us, we suggest you the hotel that will guarantee the cancellation without any fee.

For those who already paid the OPT-IN quote ( €400 deposit) for a cancelled course:

We’re giving a 12 months extension to validate the deposit, booking a new date from our calendar.
We let you maintain the early bird discount if the balance will be close within the original course booked. For instance who had booked for September 2020 and is moving to May 2021 in Milan will access the course with the same fee, which means 300€ in saving, closing the balance prior September 14th.

For who had paid the full course

In case of last minute international travel ban or quarantine: If one of the two countries (your country and Italy) will issue a ban or a quarantine request, we’ll consider two option to recover your payment and participation:
1. Reschedule a new date within 12 months (see the calendar in attachment ). Your early bird discount will be maintained and no extra charge will be request upon location change.
2. Refund you the balance payment. In that case deposit will not be refunded and you’ll loose early bird discount.

VERY IMPORTANT: We ask you to inform us asap if something is occurring, or the terms are not eligible. A proof of airline cancellation or a Government Issue or a Doctor health certification is required to take in charge your request of refund or postponement.

Deposit + Balance : After deposit payment, you’ll receive an email with details for balance payment. Balance payment of FULL PRICE ticket is possible up to the first day course onsite (any discount will not be applied).

*PayPal available only for deposit.

*If you need a VISA permit, check the Visa permit rules.

Cancellation/Refund Policy: Reservation cancellation must be requested via email 60 days prior to the selected course starts, and an alternative course date change (next edition available) will be offered.

Reservation cancellation within the 60 day before the course are not refundable*.

Full refund is not available.

*If you need a VISA permit, check the Visa permit rules.

Deposit + Balance : After deposit payment, If you need to apply for a Visa, your balance payment will be held until your VISA application is confirmed.

*PayPal available only for deposit.

Cancellation/Refund Deposit (for Visa Application)

Reservation cancellation must be requested via email 10 days prior to the selected course starts, and an alternative course date change (next edition available) will be offered.

Reservation cancellation within the 10 day before the course are not refundable.

Price Includes

4 days course
Attendance Certificate
Coffee Break Buffet
Documentation
Dinner party with participants and lectures

Price does NOT Include

Hotel
Trasportation
Meals
Personal Expenses

Find all useful information on local accomodation and transportation here.

The safety of our delegates, and their loved ones, is our priority.

We did little changes and took new measures following the indications by Italian government:

masks have to be always worn
Hand sanitizer available.
limit the number of the participants
bigger location
coffee and snacks served at table
more breaks

The high value program and our personal commitment will never change.
REMEMBER: If you do not feel well, refrain yourself from attending the course.

Business to Customer (B2C)

If you haven’t a valid VAT number for European Union transactions (VIES) or living outside EU you aren’t able to prove that you are working as a business professionist, you will be considered as a customer and your final price will be +VAT 22%. After deposit we will provide a proforma invoice with VAT TAX included.

This is valid for both EU and extra EU customers.

IMPORTANT: If you are an italian customer you have to provide your Tax Code (Codice Fiscale). Fill the form during the check-out.

Business to Business (B2B)

If you have a valid VAT number for European Union transactions (registered at VIES) or if you’re working in a country outside the EU and you can prove it, these conditions apply to you:

Italian Business Professional: Fill the form during the check-out with your VAT number (Partita IVA). Your final price will be +VAT 22%. We will provide an Electronic Invoice and a Courtesy Copy.

EU Business Professional: Fill the form during the check-out with your VAT number registered for European Union Transactions (VIES). Your final price will be without VAT 22%. We will provide an Electronic Invoice and a Courtesy Copy.

Israel, Norway, Switzerland Business Professional: As far as you’ll provide a certification as a registered business subject from your local authority, your final price will be without VAT 22%. We will provide a Paperless Invoice (PDF).

Extra EU Business Professional: As far as you’ll provide a certification as a registered business subject from your local authority, your final price will be without VAT 22%. We will provide a Paperless Invoice (PDF).